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Gmail log search feature enhances visibility for domain admins

Posted by Priya Mathew, Google Apps Senior Strategist

Google Apps domain admins have access to a new tool – Gmail log search – that increases visibility into their email traffic. This feature in the Apps control panel allows domain admins to search through the Gmail delivery logs to investigate email delivery and traffic questions. Many domain admins have requested a self-service tool like this, and Gmail log search will make it easier to answer questions like: What happened to an inbound or outbound message? Was a message sent to my domain and marked as spam? Which users sent or received a specific message?

The information that is available in the log search feature includes:
  • Basic message information like Sender, Recipient, Subject, Date and Message-ID
  • Attachment size
  • Total transit time
  • Delivery status

This Gmail log search feature was built using Google BigQuery, a Google Cloud Platform product that allows developers to store and query large amounts of data. We chose BigQuery because it can analyze multi-terabyte data sets with billions of headers to deliver precise results in just a few seconds. Gmail log search will help domain admins have the same type of visibility into the operations of Google Apps that they are used to from the legacy, on-premise email systems.

Gmail log search will be available starting today to Google Apps for Business, Education and Government customers, and will roll out to all domains over the next few weeks. Learn more about the feature in the Google Apps Help Center.