As Google Docs has developed over the last five years, the Google Docs Help Center has also grown to help you learn how to use hundreds of Google Docs features. With new features and articles being added regularly, however, the help center became hard to navigate, making it difficult to find useful help articles. Today, we’re happy to announce an entirely new help center structure that we’ve worked on for the last few months. The Google Docs Help Center used to be divided by each individual Google Docs editor. But we've since found that presenting help articles by your intent is more helpful. We hope that this will cut down the time it takes you to find the article you're looking for, make it much easier to find that content, and help you learn about the power of Google Docs. Here’s a look at the new categories you’ll find on the help center homepage:
In the coming weeks, look out for more design and layout changes that will make your help center experience even better. Combined with the new help center organization, we hope that these ongoing design changes will make your learning experience in the help center more enjoyable, efficient, and useful. Posted by: Julia Harter, Content and User Education Specialist |
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